Privacy Policy & Terms of Services

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name
• Project Information: Project details, budget range, timeline preferences
• Communication Data: Messages sent through our contact forms or direct communication
• Technical Information: IP address, browser type, device information, and website usage data

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To prepare project quotes and proposals
• To deliver our web development and design services
• To send project updates and important communications
• To improve our website and services
• To comply with legal obligations

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior using Google Analytics
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Limited access to personal information on a need-to-know basis
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With trusted service providers who assist in our operations (hosting, analytics, email services)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition
• With your explicit consent

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at info@thewebinnovator.com

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements

We will securely delete or anonymize your information when it is no longer needed.

The Web Innovator provides the following services:

• Custom website design and development
• E-commerce solutions and online stores
• Website maintenance and support
• SEO optimization and digital marketing
• Branding and logo design
• Mobile app development
• Consulting and technical advisory services

By using our services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not engage in any activity that could harm our systems or other users
• Respect intellectual property rights
• Comply with all applicable laws and regulations
• Provide necessary content, materials, and feedback in a timely manner

You are prohibited from using our services for illegal activities, spam, harassment, or any content that violates third-party rights.

Payment terms for our services:

• Project quotes are valid for 30 days unless otherwise specified
• A deposit (typically 50%) is required before work begins
• Final payment is due upon project completion and delivery
• Monthly maintenance fees are billed in advance
• Late payments may incur additional fees
• All prices are in USD unless otherwise stated

We accept payments via bank transfer, credit card, and other agreed-upon methods.

Project delivery terms:

• Delivery timelines are estimates and may vary based on project complexity
• Client feedback and approvals may affect delivery schedules
• A reasonable number of revisions are included in each project
• Additional revisions beyond the agreed scope may incur extra charges
• Final files and access are provided upon full payment

Our liability is limited as follows:

• We provide services "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service
• We are not responsible for third-party services, hosting, or domain issues
• Clients are responsible for backing up their own data and content

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Intellectual property ownership:

• Upon full payment, clients own the final delivered work
• We retain rights to our methodologies, tools, and general knowledge
• We may showcase completed projects in our portfolio unless otherwise agreed
• Clients must have rights to all content and materials they provide
• Third-party licenses (fonts, stock images, plugins) remain with their respective owners

Either party may terminate services under the following conditions:

• With written notice for ongoing services
• Immediately for breach of terms
• For non-payment after reasonable notice

Upon termination, payment is due for all completed work, and we will provide deliverables for paid portions of the project.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

For significant changes, we will provide reasonable notice to existing clients.

These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in Los Angeles, CA, or in courts of competent jurisdiction.

For questions about these terms or our services, please contact us:

• Email: info@thewebinnovator.com
• Phone: +1 (818) 276-5352
• Address: Los Angeles, CA